Privacy Policy
1. Introduction
Welcome to HL Assistly. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide when you visit or use our website, services, or contact us. By using our website or services, you agree to the terms described in this policy.
2. Information We Collect
We collect information that helps us provide and improve our services. This includes:
Personal information you provide: name, email address, phone number, company name, billing information, job title, and any other details you include when you contact us, sign up for services, or book a meeting.
Commercial information: details about the services you request, subscription plans, invoicing and payment records.
Usage data: information about how you interact with our website and services (e.g., pages viewed, time on page, IP address, browser type).
Cookies & tracking technologies: cookies, web beacons, pixel tags, and similar technologies to collect analytics and preference data.
3. How We Collect Information
We collect information in the following ways:
Directly when you submit a contact form, book a meeting, register for services, or communicate with us via email or chat.
Automatically when you visit our website (through cookies and other tracking technologies).
From third-party services and integrations you authorize (for example, payment processors or analytics providers).
4. How We Use Your Information
We may use your information to:
Provide, operate, and improve our services (e.g., deliver virtual assistant services, build funnels, set up automations, onboarding).
Process payments and manage billing and subscriptions.
Communicate with you about your account, requests, and changes to our services or policies.
Send marketing and promotional communications if you opt in (you may opt out at any time).
Monitor, prevent, and address technical issues, fraud, or abuse.
5. Legal Basis for Processing (Where Applicable)
If you are located in a jurisdiction that requires a legal basis (for example, the EU), we process personal data under the following bases where applicable: contract performance, legitimate interests, consent, or compliance with legal obligations.
6. Data Sharing & Disclosure
We may share your information with third parties in the following circumstances:
With service providers who perform services on our behalf (payment processors, hosting providers, CRM and analytics vendors).
To comply with legal obligations or respond to lawful requests from public authorities.
In connection with a business transfer, merger, or sale of assets.
With your consent or at your direction.
We do not sell personal data for advertising purposes.
7. Cookies & Tracking
We use cookies and similar technologies to operate the website, remember your preferences, analyze user behavior, and support advertising and marketing functions. Most browsers allow you to control cookie settings; turning cookies off may affect some site functions.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal data. No method of transmission over the internet or electronic storage is completely secure; while we strive to protect your information, we cannot guarantee absolute security.
9. Data Retention
We retain personal data for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the nature of the data and the purposes for which it was collected.
10. Your Rights
Depending on your jurisdiction, you may have rights including: access, rectification, deletion, portability, restriction of processing, objection, and the right to withdraw consent. To exercise your rights, please contact us (contact details below).
11. International Transfers
Your information may be transferred to and processed in countries other than your residence. We will take steps to ensure adequate protection of your data consistent with applicable law.
12. Children’s Privacy
Our services are not directed to children under the age of 13 (or higher age where local law requires). We do not knowingly collect personal information from children. If you believe we collected information from a child, please contact us and we will take steps to delete it.
13. Third-Party Links
Our website may contain links to third-party websites or services that are not controlled by us. We are not responsible for their privacy practices. We encourage you to read any third party’s privacy policy.
14. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on our website with a revised effective date.
15. Contact Us
If you have questions or requests about this Privacy Policy, please contact us at:
Email: [email protected]
Website: https://hlassistly.com
GHL ASSISTLY
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